Privacy Policy.
Privacy Policy.
Privacy Policy.
Last updated:
September 17, 2025
Last updated:
September 17, 2025
Last updated:
September 17, 2025
At MyDx., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website and services.
1. Information We Collect
1. Information We Collect
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal details such as your name, contact number, and email address.
Health-related information is provided voluntarily when booking tests or consultations.
Technical data such as your IP address, browser type, and browsing behavior.
We may collect the following information when you interact with our website or services:
Personal details such as your name, contact number, and email address.
Health-related information is provided voluntarily when booking tests or consultations.
Technical data such as your IP address, browser type, and browsing behavior.
We may collect the following information when you interact with our website or services:
Personal details such as your name, contact number, and email address.
Health-related information is provided voluntarily when booking tests or consultations.
Technical data such as your IP address, browser type, and browsing behavior.
2. How We Use Your Information
2. How We Use Your Information
2. How We Use Your Information
We use your data to:
Process bookings, inquiries, or test results.
Communicate updates, offers, or important information related to our services.
Improve our website, user experience, and customer support.
We will never sell or rent your personal information to third parties.
We use your data to:
Process bookings, inquiries, or test results.
Communicate updates, offers, or important information related to our services.
Improve our website, user experience, and customer support.
We will never sell or rent your personal information to third parties.
We use your data to:
Process bookings, inquiries, or test results.
Communicate updates, offers, or important information related to our services.
Improve our website, user experience, and customer support.
We will never sell or rent your personal information to third parties.
3. Data Protection
3. Data Protection
3. Data Protection
We implement strict security measures to protect your information against unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.
We implement strict security measures to protect your information against unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.
We implement strict security measures to protect your information against unauthorized access, disclosure, or misuse. Your data is stored securely and accessed only by authorized personnel.
4. Sharing of Information
4. Sharing of Information
4. Sharing of Information
Your information may be shared only when:
Required by law or regulatory authorities.
Necessary to provide services through trusted partners (such as healthcare providers or laboratories), who are bound by confidentiality agreements.
Your information may be shared only when:
Required by law or regulatory authorities.
Necessary to provide services through trusted partners (such as healthcare providers or laboratories), who are bound by confidentiality agreements.
Your information may be shared only when:
Required by law or regulatory authorities.
Necessary to provide services through trusted partners (such as healthcare providers or laboratories), who are bound by confidentiality agreements.
5. Cookies
5. Cookies
5. Cookies
Our website may use cookies to enhance your browsing experience and analyze site performance. You can adjust your browser settings to refuse cookies if you prefer.
Our website may use cookies to enhance your browsing experience and analyze site performance. You can adjust your browser settings to refuse cookies if you prefer.
Our website may use cookies to enhance your browsing experience and analyze site performance. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights
6. Your Rights
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, don't hesitate to get in touch with us at privacy@mydx.net.
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, don't hesitate to get in touch with us at privacy@mydx.net.
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, don't hesitate to get in touch with us at privacy@mydx.net.
7. Updates to This Policy
7. Updates to This Policy
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
8. Contact Us
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
MyDx.
Email: care@mydx.net
Phone: 02 575 2300
For any questions or concerns regarding this Privacy Policy, please contact:
MyDx.
Email: care@mydx.net
Phone: 02 575 2300
For any questions or concerns regarding this Privacy Policy, please contact:
MyDx.
Email: care@mydx.net
Phone: 02 575 2300
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
How long does it take to get my results?
How long does it take to get my results?
Most vitamin test results are ready within 5 working days. You’ll receive them by email for easy access and tracking.
Do I need to fast before the test?
Do I need to fast before the test?
Fasting is not required for most vitamin tests.
Can I drink water, tea, or coffee before the test?
Can I drink water, tea, or coffee before the test?
Yes, you can drink water, tea, or coffee.
Can I smoke before the test?
Can I smoke before the test?
It’s best to avoid smoking for a few hours before testing, as it may influence certain vitamin levels.
Should I stop taking supplements before testing?
Should I stop taking supplements before testing?
Ideally, pause vitamin supplements 24–48 hours before the test unless your doctor advises otherwise. This ensures your results reflect your natural vitamin levels.
Will alcohol affect my results?
Will alcohol affect my results?
Yes, alcohol can temporarily alter some vitamin levels. We recommend avoiding it for at least 24 hours before testing.
How will I get my results?
How will I get my results?
Your results will be delivered by email. You can also discuss them with our medical team if you need guidance or clarification.
I’m pregnant — should I test my vitamins?
I’m pregnant — should I test my vitamins?
Vitamin testing during pregnancy can be very helpful. Certain nutrients are especially important for your health and your baby’s development, so testing can help ensure you’re getting what you need.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
How long does it take to get my results?
How long does it take to get my results?
Most vitamin test results are ready within 5 working days. You’ll receive them by email for easy access and tracking.
Do I need to fast before the test?
Do I need to fast before the test?
Fasting is not required for most vitamin tests.
Can I drink water, tea, or coffee before the test?
Can I drink water, tea, or coffee before the test?
Yes, you can drink water, tea, or coffee.
Can I smoke before the test?
Can I smoke before the test?
It’s best to avoid smoking for a few hours before testing, as it may influence certain vitamin levels.
Should I stop taking supplements before testing?
Should I stop taking supplements before testing?
Ideally, pause vitamin supplements 24–48 hours before the test unless your doctor advises otherwise. This ensures your results reflect your natural vitamin levels.
Will alcohol affect my results?
Will alcohol affect my results?
Yes, alcohol can temporarily alter some vitamin levels. We recommend avoiding it for at least 24 hours before testing.
How will I get my results?
How will I get my results?
Your results will be delivered by email. You can also discuss them with our medical team if you need guidance or clarification.
I’m pregnant — should I test my vitamins?
I’m pregnant — should I test my vitamins?
Vitamin testing during pregnancy can be very helpful. Certain nutrients are especially important for your health and your baby’s development, so testing can help ensure you’re getting what you need.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
Do I need a doctor’s prescription for this test?
No prescription is needed. You can book your vitamin test directly and get started immediately.
How long does it take to get my results?
How long does it take to get my results?
Most vitamin test results are ready within 5 working days. You’ll receive them by email for easy access and tracking.
Do I need to fast before the test?
Do I need to fast before the test?
Fasting is not required for most vitamin tests.
Can I drink water, tea, or coffee before the test?
Can I drink water, tea, or coffee before the test?
Yes, you can drink water, tea, or coffee.
Can I smoke before the test?
Can I smoke before the test?
It’s best to avoid smoking for a few hours before testing, as it may influence certain vitamin levels.
Should I stop taking supplements before testing?
Should I stop taking supplements before testing?
Ideally, pause vitamin supplements 24–48 hours before the test unless your doctor advises otherwise. This ensures your results reflect your natural vitamin levels.
Will alcohol affect my results?
Will alcohol affect my results?
Yes, alcohol can temporarily alter some vitamin levels. We recommend avoiding it for at least 24 hours before testing.
How will I get my results?
How will I get my results?
Your results will be delivered by email. You can also discuss them with our medical team if you need guidance or clarification.
I’m pregnant — should I test my vitamins?
I’m pregnant — should I test my vitamins?
Vitamin testing during pregnancy can be very helpful. Certain nutrients are especially important for your health and your baby’s development, so testing can help ensure you’re getting what you need.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.